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FAMiliarisation Trips

Much has changed since 2008, with a new General Manager at the helm, Hilton Birmingham Metropole has been refurbished extensively; improving many areas of the hotel, including: the complete redesign of over 400 guest rooms, innovative PreCore® cardiovascular equipment and revolutionary Power Plates® in the LivingWell Health Club and the installation of electronic signage and touch screen podiums to guide you around the hotel.

We have also taken much time and consideration to improve food and beverage offering and the new Executive Chef, Paul Taylor is keen ton build upon the current success by ensuring our ingredients are of the best possible quality; tantalising your taste buds with his exciting menus and special dishes.

Our colleagues have also been successful over the past year, with a great number of them winning awards for outstanding customer service. Your experience of our hotel is central to what we do, so these awards affirm that our investment in training and staff development is a good decision. Hilton UK has recently become the first hotel chain to receive the coveted Carbon Trust Standard for taking action to not only measure our carbon footprint but also reduce it.

An investment of over £20m and with more yet to come ensures that Hilton Birmingham Metropole and its service reflect the highest standard you have come to expect for a modern and memorable stay.

The hotel offers a number of familiarisation trips throughout the year where you can experience the hotel, its changes and take advantage of the great activities that are planned for you.

If you are interested in attending a FAM Trip, call 0121 780 6379 or email to find out when the next event is or discuss organising a special trip.

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