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Conference Essentials

Organising a great event is complicated, but seeing months of hard work realised is a fantastic reward. The Conference and Events team at Hilton Birmingham Metropole want to make your job easier and ensure you have all the support you need at this exceptional Birmingham hotel.

    Event Planning Support

    Planning is essential to an event's success. The Met Checklist and Met Timeline can be incorporated into your event planning to ensure every step of your Met Journey is perfect. The complexity of your event will determine how far in advance you need to plan, but rest assured that staff will help ensure your meeting or event goes off without a hitch.

    Met Journey

    Click Here to Download

    Met Timeline

    Click Here to Download

    Met Checklist

    Click Here to Download

    RAPID! Rooming List Template

    Click Here to Download

    Health & Safety Information

    Click Here to Download




    Conference & Banqueting Menus

    At the Hilton Birmingham Metropole hotel, we can cater for any event, from fruity breakfast meetings to a scrumptious awards dinners, or menus to cover a variety of cuisines and service styles. Our menus can be adapted to suit your event, and our Executive Chef is always on hand to create specific menus if you so wish.


    Finishing Touches

    CAD Drawings

    For cad drawings of our main suites, please download here:

    Electronic Signage

    The Hilton Birmingham Metropole is pleased to be the first venue in the UK to offer the latest technology in electronic signage, provided by Morrow Technologies. This signage is available from the moment your delegates step inside this NEC Birmingham hotel. With touch screen technology it is easy to find your event, the room it is taking place in, and directions on the hotel map.

    Located outside each meeting room, the signage can be used to promote your company, be that your name, logo or even promotional video. We can also offer Check In signage, providing a branded and dedicated check in point for your guests at the Hotel Reception.

    In addition, there are a number of signs around the hotel that provide directions to your meeting or events room, so your guests can immediately recognise where your event is being held. Our signage is an easy addition to any event whilst being extremely cost effective, technical details are available to download here. Ask your Event Manager for a detailed quote.

    Click to find out more

    AV Solutions

    At the Hilton Birmingham Metropole hotel, we pride ourselves on providing a full service, designed to ensure your visit to this Birmingham NEC hotel is hassle-free. With this in mind, we have our own internal audio visual department with on site technicians to meet all of your technical requirements.

    The department is operational seven days a week, looking after events in all of our 33 meeting and event rooms. We carry a wide range of audio and presentation equipment at competitive hire charges and because we are on site we do not charge for delivery or call out fees and guarantee a speedy response to all requests.

    Should you have more complex audio visual requirements, we recommend contacting our approved AV production partner mclcreate ltd who offer bespoke AV solutions and ready to use conference packages. Information on the services available is through their dedicated Hilton Birmingham Metropole online enquiry portal

    Hilton Connections

    Hilton Connections

    Sometimes the simplest things make the biggest difference – like being able to choose when and where you get your work done; you can do just that, with Hilton Connections. Hilton Birmingham Metropole hotel offers a selection of services all, designed to give you the freedom to work in an uncomplicated environment, making it easy to stay in touch.

    • Fast wireless internet access supplied by BT Openzone • Wireless access in hotel public areas, meeting and function rooms, and bedrooms. Charges apply as follows:
    • 24 hour wifi access: £14.99
    • 5 day wifi access: £59.99
    • 7 day wifi access: £74.99

    FREE limited bandwidth in public areas (for e-mails and browsing) • BT Openzone account holders can opt for full bandwidth capability with a choice of different payment options, including payment by credit or debit card and e-voucher system (available from Reception) Complimentary internet usage is also available in the Executive Lounge for guests enjoying our Executive Packages (Diamond and Gold card holder only). For our Hilton Hhonors Diamond and Gold members, in-bedroom WiFi is complimentary.

    Secure Connections

    Fully Managed Conference Connectivity is available.

    • Hilton Birmingham Metropole hotel offer on-hand expertise for an assured experience including:
    • •
    • Secure internet services for any sized event
    • •
    • Qualified IT technician on site to get you connected
    • •
    • Full configuration support
    • •
    • Static IP addresses for multiple corporate connection (lead times tbc)

    High speed internet access is available in all meeting rooms.

    • Self service plug and play
    • • Secure, high-speed internet access •
    • Pay as you go by credit card
    • Above charges apply

    Available in:
    Boardroom, Dorset, Norfolk, Surrey, Sussex, Kent, Devon, Durham, Ascot, Sunningdale and Windsor rooms.


    Garden of Eden

    Click to visit supplier's website

    Table Art

    If you’re looking to go the extra mile and really wow guests with creative ideas, Eventologists has a specialist event planners team who will help you design and tailor event themes and ideas.

    Click to visit supplier's website

    First Fix & Rigging Services

    mclcreate ltd

    The Hilton Birmingham Metropole have partnered with mclcreate to offer a "first fix" rigging solution for events in the hotel. This partnership will provide a first class support solution for anyone requiring technical support at the venue and will deliver a number of tangible benefits.

    As in house rigging company, mclcreate will be able to provide a high quality, on-site support service for event rigging. This will reduce time delay in setting the rigging for an event and allow clients or production companies to arrive with rigging in place and ready to go at working height. By delivering the rigging locally from nearby warehoused units, mclcreate will also reduce the time and expence of transporting heavy and bulky rigging equipment to site.

    In addition to the rigging service available at the venue, mclcreate can also deliver a complete end-to-end technical solution comprising a full range of audio visual equipment and event production services supported by a dedicated project manager and professional on-site technicians.

    Click to visit supplier's website


    Oasis Events Ltd

    Oasis Specialist Tent Hire was founded in 1996 and is a specialist in Bedouin Tents and event interiors for all types of occasions. Based in the centre of the UK serving the whole country, they are an independent family business dedicated to providing the "wow" factor at your event.

    Oasis create and furnish stunning interiors for a range of events: weddings, birthday parties, exhibitions, festivals and TV & film. They will set up in advance of your event, working together with everyone else involved in your project. Their superb and experienced crew will liaise with you on the day and leave you with an emergency contact number in case you need us once you’re up and running.

    They offer a number of services including:

    • Bedouin tents
    • Interior spaces
    • Marquees
    • Soft furnishing hire
    • Boutique camping
    • Set dressing
    • Props and accessories

    click here for more information.

    Eclipse Creative

    A full service Marketing Agency based in Surrey who deliver brand messages by any means necessary. Founded in 1989 we are still growing from strength to strength. At the LACA 2012 exhibition Eclipse Creative designed and built the famous Mad Hatters Tea Party for food manufacturer Premier Foods in the Arden Suite.

    Eclipse Creative specialise in working with clients to turn ideas into reality, no matter how far fetched they may seem. The Mad Hatters Tea Party was a prime example of how Eclipse Creative can take an idea, create the concept and turn a vision into something tangible. Through outstanding creative skills Eclipse managed to make Premier Foods’ stand the talk of the exhibition that helped deliver results which by far exceeded client expectation.

    Click below to watch the video transformation of the Arden Suite

    watch video

    Although Eclipse Creative can create outstanding exhibition stands they also deliver marketing services through creative artwork, direct mail, web development, digital signage, mobile applications and everything in between.

    To find out more about Eclipse Creative visit their website:

    Staging Services Ltd

    Staging Services Ltd has been a staging facilities provider to the diverse live events industry for almost twenty years and offer:

    • Modular Staging
    • LED, Full Colour Star cloth
    • Dance Floors
    • Prop Hire
    • Seating Tiers

    Their warehouse and workshop facilities are geographical centrally located at junction 10 of the M6 Walsall - eleven miles north of Birmingham. The location allows us easy access to the motorway network so that we can provide both a National and European service.

    They provide high end products with service levels to match. All projects irrespective of size or budget are monitored from the initial enquiry through to completion. They test and analyse the performance of their products and service levels so that possible improvements can be explored and integrated.

    click here for more information.

    Technical Services

    Q Base Media

    Ensure that your event is produced to the highest standards we are pleased to recommend q-basemedia.  q-base have years of production experience and have working with our events team on a number of events to offer our clients a total event solution.

    q-basemedia provide a comprehensive range of services which include;  management, creative and technical production. They can tailor a package that can suit your individual needs from the list of services below;

    • AV equipment hire and technical production
    • Event and delegate management
    • Graphic and presentation design
    • Video production
    • Set design and build
    • Theming and entertainment

    Click to visit supplier's website


    SDL Entertainment

    Are you planning a corporate event, private function or disco and need to hire a DJ, cabaret band or kid’s entertainer? SDL Entertainments agency in Coventry can provide all of your party entertainment and boast a large selection of artists and activities from limo hire to chocolate fountains at birthday parties.

    Click to visit supplier's website

    Team Building

    Team Spirit

    Team Spirit deliver motivation, team building, corporate entertainment and event management with energy and passion. Their events are innovative and fun, based indoors and outdoors and can be run worldwide. Each event is tailored to your exact needs and if you can’t see what you are looking for they will design something specifically to your brief. The attitude that ‘nothing is too much trouble’ is evident in every detail of everything they do do.

    Click to visit supplier's website

    Adventure Sports

    Adventure Sports provide a range of activities offering a mixture of thrills and excitement. All are based at a local venue in Warwick, just a short journey from the Hilton Birmingham Metropole. From Clay Pigeon Shooting to Mud & Mayhem, there is a vast array of activities for everyone.

    Click to visit supplier's website



    Madhu’s has been synonymous with fine dining since the business began over 30 years ago. With experienced, handpicked chefs, they can tak on any culinary challenge to make your event perfect. You can be sure that your day will run like clockwork and make your guests feel truly special from the moment they are greeted at the door. The courtesy and efficiency of their highly trained serving staff and hands-on approach of the Madhu’s management will demonstrate why Madhu’s are the leading Asian caterers in the UK

    Click to visit supplier's website

    Park Mark - Safer Parking
    Car Parking Rates
    Residents overnight
    0 - 15 mins
    15 mins to 3 hours
    3-8 hours
    8-24 hours
    Every 24 hours thereafter

    Security & Car Parking

    All of our guests should feel safe and secure which is why we operate 24 hour manned security as well as CCTV that covers the bedroom corridors and some public areas. We also provide a secure lock up for deliveries prior to your event, a delivery label can be downloaded here.

    We have 600 car parking spaces so you can be sure your guests will be accommodated. Coach parking is available by prior arrangement.

    The car park is Park Mark certified which means you can park your car safely and securely.

    We are happy to accept deliveries to the hotel prior to your event, how please note that we will only take deliveries 24 hours prior to your event. To avoid confusion, please use the delivery label below to mark your items.

    Download a Delivery Label


    Access for All

    We understand that every customer has different needs and we aim to make our hotel facilities available and accessible to all of our guests equally. In rare instances where this is not possible we will endeavour to offer a range of facilities for guests with a perspective on disability.

    Hotel Accessibility Pack: Click Here To Download

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